Professional Level eNewsletter

closing-the-deal

Closing the Deal

A few things you may be doing wrong with your customers… and you don’t even know it.

first-dive-insurance

Renewal of First Dive Professional Liability Insurance for 2016

Time really does fly and it’s odd to look at the date on our Outlook calendars and see the heavy June/July renewal period so rapidly approaching.

Customer_serviceSFW

Customer Service and Why We Care

Take a moment to look at your business practice and ask if you are listening to your customers as much as you should.

email-address

Why Do I Have to Give an Email Address?

I wanted to take some time to explain exactly why we require email addresses and what we do and don’t do with that information.

Learn to dive, eLearning

Bridging the Gap from Classroom to Online Training

ELearning has been great – for every industry and educational institution. That is not to say we can’t improve upon it.