Professional Level eNewsletter


Why Should They Tip Me?

Take a hard look and ask yourself, “What are we doing well, and what can we do better?”


eLearning Signup Through Your Facility: Now What?

This can be exciting and a little intimidating if you do not have experience working with eLearning students.


Tools and Resources for Facilities

Often when a new dive center joins the SDI-TDI-ERDI family there is a bit of a learning curve with all the new tools and resources that they now have access to.


Closing the Deal

A few things you may be doing wrong with your customers… and you don’t even know it.

Renewal of First Dive Professional Liability Insurance for 2016

Time really does fly and it’s odd to look at the date on our Outlook calendars and see the heavy June/July renewal period so rapidly approaching.

Customer Service and Why We Care

Take a moment to look at your business practice and ask if you are listening to your customers as much as you should.