How do I make sure my students have profiles on the website?
Creating Student Profiles
Where: Manage Users and Member Resources
Student profiles can be created on the website in three different ways.
Diver Creates Their Own Profile – We recommend this method over the others because it helps ensure the diver’s information is entered completely and accurately. This gives the diver access to their profile and digital certifications and makes it easier for the instructor to pull up the diver’s profile during the registration process. The diver simply goes to www.tdisdi.com/signup.
Profile Created During Diver Registration – while registering a student for certification, the instructor or facility administrator will have an opportunity on the second page of the registration to add divers to the course. If the diver is not in their list of affiliated users, they can click the “Search or Create New User” button, which will ask for search criteria – Name/DOB, Email Address, or Certification Number. Using the chosen information, the tool will search the database to see if there is an existing profile with matching information. If so, it can be selected. If not, the window will change to a form where the diver’s information can be entered to create a new profile. Once completed, the “Create User” button is pressed, the diver is added to the course, and more profiles can be searched or created. This method allows the instructor or facility administrator to create multiple profiles in one sitting and register them all for the same certification.
Profile Created Through Homepage – this method uses the same process to create the profile as option 1, but the instructor or facility administrator goes to the “Login or Register” button on the homepage and creates the profile for the diver. With this method, it is important to communicate the login credentials to the diver so they may access their profile.
Whichever method is chosen, it is important to keep three things in mind:
- A unique, valid email must be entered for each and every profile. The email address is our database’s primary identifier for profiles and controls much of the diver’s access to their profile as well as communication with headquarters.
- Spelling, capitalization, and punctuation should be considered when entering any profile information. Profile information is pulled when generating names on cards or addresses on mailing labels and when communicating with divers. The information in the profile is printed on certification cards and mailing labels, so incorrect profile information can result in misspelled names on cards, lost mail, and failed communication.
- Pictures are not required, but the picture entered in a diver’s profile will be printed on their card. For this reason, if they are included, they should be “passport-style” photos that can be used for identification purposes – please no sunglasses, masks, underwater photos, cartoon characters, logos, or anything else that would not allow the diver to be recognized when presenting the card in a dive center.
When registering divers, the form asks me for a facility or location. What does that mean?
Facility Vs. Location
Where: Member Resources and Diver Registration
When registering a user, you will notice you must choose a facility OR enter a location as one of the first steps. Here is what to know about which one to choose and what to enter:
Facility – this option will be a dropdown list showing all facilities you are currently professionally affiliated with. If the course was conducted through one of these facilities, select the appropriate one and move on; no need to enter a location. If your facility is not showing up, it may be because the facility is inactive or your professional affiliation is not complete. Please check your facility affiliations in the tools section of your profile or consult with your facility administrator to correct the issue.
Location – this option is a fillable field used for those conducting training outside of a facility. Please complete this field with the geographic location of training. City and state/province works perfectly (ex: Stuart, FL). Please do not enter any facility or business names in this field. If multiple locations have been used for training, enter the primary location or one general enough to encompass both.
How can I purchase eLearning codes for my students’ courses?
How to get codes
Where: Member Resources
Any professional can order codes through Headquarters, but there are a few differences. A facility contact is the only person that can order codes through our online store. Keep in mind that ordering through this method will take up to 24 business hours to be generated as the order goes into a queue for processing like other orders. If an instructor is affiliated to a facility and has the owner’s permission, they can also order codes through the facility. However, they’ll need to call in, chat in, or send us an email to email@example.com.
An Independent Instructor can also order codes for their students. They will have to chat in, call or send us an email at firstname.lastname@example.org. The major difference between a facility ordering codes and an independent instructor is that while instructors associated with a facility can look at a student’s progress, an independent instructor cannot. An independent instructor can apply to have a training facility with us so that they get those facility perks among others.
How can I upgrade my membership to teach more specialty courses?
Specialty Upgrade Procedures
Where: Member Resources
You can apply for new instructor-level credentials in three different ways. First, go to the SDI Standards and Procedures, Part 6: Forms and Applications, and download the SDI Specialty Upgrade Form. The three ways to upgrade will correspond with the three options on page 2 of this form. Whichever option is chosen, it is important to keep the following things in mind.
Use a single 2-page form for each specialty rating you wish to apply for. Applications with multiple ratings will not be accepted.
Complete the first page with all requested personal and payment information. Refer to the current price list under Member Resources for upgrade pricing.
Don’t forget page 2! Incomplete forms will not be accepted.
Certain specialties have additional requirements for instructor upgrades. Check the diver-level standard for the course to review them before applying.
Once completed, forms should be scanned and emailed to email@example.com, firstname.lastname@example.org, or your regional office.
On page 2 of the Specialty Instructor Upgrade Form, you will see three options for the instructor upgrade.
Participation in an Instructor Specialty Class – this option is mandatory for Assistant Instructors and is used for Instructors with between 10 and 24 specialty dives or who want to learn how to teach the course from a qualified Course Director or Instructor Trainer. A specialty instructor course is completed with the qualified CD or IT and then option 1 is filled out with the course facility or location, completion date, CD/IT signature and date, and the candidate signature and date.
Administrative Specialty Instructor Upgrade – this option is used for those who do not currently hold the instructor-level specialty but qualify for it through experience with a minimum of 25 specialty dives. Option 2 is filled out with the instructor signature and date, agreeing you do have the required number of specialty dives and you will adhere to the standards when teaching the course. For this option, the Dive History section at the bottom of the page must also be filled out with a brief description of your relevant experience for the requested specialty. Forms with irrelevant or blank dive history sections will not be accepted. For this method, also keep in mind option 2 does not apply to CPR/FirstAid/AED, VIP, or Scubility courses.
Request for a Specialty Instructor Upgrade – this option is used for those who want to create a brand new course not already established in the SDI database. Option 3 is filled out with the instructor signature and date, agreeing you do have the required number of specialty dives and you will submit an outline for the specialty course. For this option, the Dive History section at the bottom of the page must also be filled out with a description of your relevant experience for the requested specialty and a course outline must be submitted with the application. For guidelines on creating the standard outline, reference the Unique Specialty Submission Guide in your Member Resources prior to creating the document. Please keep in mind that new specialty courses must be reviewed by the training department and our insurance company, so processing time for these applications typically takes several weeks and they have a higher upgrade fee associated with them.