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Bridging the Gap from Classroom to Online Training

Chat Live with an Instructor during your eLearning Course

ELearning has been great – for every industry and educational institution.  That is not to say we can’t improve upon it.  One of the key comments by students taking an elearning course today, regardless of the industry or subject, is there is little to no contact with a teacher while the student is in the middle of the elearning course. Students want to ask questions or have concepts explained to them in more detail while they are taking the course.  Well, SDI/TDI/ERDI is staffed by multiple professional educators with a vast amount of teaching and diving experience.  With each student now having the ability to communicate directly with an instructor instantly, this addresses the concern.

Here are some of the benefits to the chat feature during your eLearning course:

  • Students may interact with an instructor while they take their courses, in real time,
  • Instructors will be HQ personnel who:
    • Know who the student is
    • Where they are chatting from
    • What dive center they are taking the course with
      • Which allows us to know which instructor they will take their course with
      • What equipment they will be using – i.e. brands the dive center uses
    • Will always refer the students back to the dive center they are registered through
      • Which is part of the training program all HQ personnel go through during their initial training
    • All Chats will be recorded and forwarded to the dive center the student is taking the course with so the dive center instructor is aware of what was discussed.  This allows the instructor to follow up with the student and make sure the student understands the respective topic.
    • Dive centers will now have an expanded staff of diving educators who can assist in educating their divers… AT NO ADDITIONAL COST.

Understanding the need for a better eLearning experience.

Take a look at our previous blog post “How eLearning is Failing the Dive Industry, and what we can do to fix it” and see where some of the inspiration for allow chat on eLearning came about.

Interested in an eLearning Course?  Signup for courses here »

Hi, need some help today with your course?  We’re here for you.

Below is a list of our Professional Dive Instructors available to help you in your eLearning Course.

Jesse Iacono

Jesse Iacono

Jesse is a Dive Instructor for the following courses:

Divemaster SDI, Open Water Scuba Diver Instructor, CPROX1st AED Instructor, Dry Suit Diving Instructor, Night-Limited Visibility Diving Instructor, Deep Diving Instructor, Underwater Navigation Diving Instructor, Advanced Buoyancy Instructor, Boat Diving Instructor, Computer Diver Instructor, Computer Nitrox Instructor, Drift Diving Instructor, Equipment Specialist Instructor, Marine EcoSystems Awareness Instructor, Research Diving Instructor, Shore and Beach Diving Instructor, CPROX Instructor, CPR1st Instructor, Wreck Instructor, Solo Instructor

Cris Merz

Cris Merz

Cris is a Dive Instructor for the following courses:

Draeger Dolphin SCR Instructor, Nitrox Gas Blending Instructor, Solo Diving Instructor, Nitrox Instructor, Computer Nitrox Instructor, Open Water Scuba Diver Instructor, Underwater Photography Instructor, Underwater Video Instructor, Boat Diving Instructor

Shawn Harrison

Shawn Harrison

Shawn is a Dive Instructor for the following courses:

Underwater Navigation Diving Instructor, Deep Diving Instructor, Dry Suit Diving Instructor, Night-Limited Visibility Diving Instructor, Solo Diving Instructor, Boat Diving Instructor, Equipment Specialist Instructor, Open Water Scuba Diver Instructor, ERD Instructor, Underwater Photography Instructor, Drift Diving Instructor, ERD Full Face Mask Instructor, Ice Diving Instructor, Wreck Instructor, Search and Recovery Diving Instructor, Research Diving Instructor, ERD Drysuit Ops Instructor, Computer Nitrox Instructor, SDI Full Face Mask Instructor, Nitrox Instructor, Advanced Nitrox Instructor, Decompression Procedures Instructor, Intro To Tech Instructor, ERD Ice Diving Ops Instructor, VIP Instructor, ERDI Auto Sub-Surface Extrication Search and Recovery Instructor

Dennis Pulley

Dennis Pulley

Dennis is a Dive Instructor for the following courses:

Dry Suit Diving Instructor, Night-Limited Visibility Diving Instructor, Boat Diving Instructor, Deep Diving Instructor, Open Water Scuba Diver Instructor, Altitude Diver Instructor, Computer Diver Instructor, Computer Nitrox Instructor, Equipment Specialist Instructor, Underwater Navigation Diving Instructor, Advanced Buoyancy Instructor, Wreck Instructor, Solo Diving Instructor

Sean Harrison

Sean Harrison

Sean is a Dive Instructor for the following courses:

Nitrox Gas Blending Instructor, Draeger Dolphin SCR Instructor, Computer Diver Instructor, Deep Diving Instructor, Drift Diving Instructor, Boat Diving Instructor, Shore and Beach Diving Instructor, Computer Nitrox Instructor, Underwater Video Instructor, Search and Recovery Diving Instructor, Marine EcoSystems Awareness Instructor, Night-Limited Visibility Diving Instructor, Advanced Nitrox Instructor, Solo Diving Instructor, CPROX Instructor, CPR1st Instructor, Open Water Scuba Diver Instructor, Advanced Wreck Instructor, Scubility Instructor, CPROX1st AED Instructor, Dry Suit Diving Instructor, Advanced Gas Blending Instructor, Equipment O2 Service Tech Instructor, Nitrox Instructor, Decompression Procedures Instructor

Brian Carney

Brian Carney

Brian is a Dive Instructor for the following courses:

Visual Inspection Procedures Instructor, Advanced Gas Blending Instructor, Equipment Specialist Instructor, Advanced Trimix Instructor, Trimix Instructor, Nitrox Gas Blending Instructor, Draeger Dolphin SCR Instructor, Drift Diving Instructor, Computer Diver Instructor, Altitude Diver Instructor, Diver Propulsion Vehicle Instructor, Equipment O2 Service Tech Instructor, Underwater Video Instructor, Computer Nitrox Instructor, Deep Diving Instructor, U/W Hunter and Collecting Instructor, Boat Diving Instructor, Shore and Beach Diving Instructor, Draeger Ray SCR Instructor, Night-Limited Visibility Diving Instructor, Ice Diving Instructor, Research Diving Instructor, Advanced Wreck Instructor, Marine EcoSystems Awareness Instructor, Advanced Nitrox Instructor, Underwater Photography Instructor, Extended Range Instructor, Underwater Navigation Diving Instructor, Decompression Procedures Instructor, Search and Recovery Diving Instructor, Open Water Scuba Diver Instructor, Snorkeling Instructor, Nitrox Instructor, Solo Diving Instructor, AAUS Scientific Diving Instructor, Dive Rite Intro To Tech Experience Instructor, CPROX1st AED Instructor

Brian Shreve

Brian Shreve

Brian is a Dive Instructor for the following courses:

Computer Nitrox Instructor, Deep Diving Instructor, Nitrox Instructor, Decompression, Procedures Instructor, Open Water Scuba Diver Instructor, Dry Suit Diving Instructor, Advanced Nitrox Instructor, Equipment Specialist Instructor, Marine EcoSystems Awareness Instructor, Night-Limited Visibility Diving Instructor, Solo Diving Instructor, Nitrox Gas Blending Instructor, Trimix Instructor, Advanced Trimix Instructor, Advanced Gas Blending Instructor, Intro To Tech Instructor, Diver Propulsion Vehicle Instructor, Drift Diving Instructor, Underwater Navigation Diving Instructor, Ice Diving Instructor, Search and Recovery Diving Instructor, Wreck Instructor, CPR1st Instructor, Computer Diver Instructor, CPROX1st AED Instructor, CPROX Instructor, Equipment O2 Service Tech Instructor, SDI Sidemount Instructor, TDI Helitrox Instructor, TDI Sidemount Instructor, Advanced Buoyancy Instructor, U/W Hunter and Collecting Instructor, SDI Full Face Mask Instructor, Cavern Instructor, VIP Instructor, KISS Air Diluent Instructor, KISS Air Diluent Decompression Inst, IT Staff Instructor, Intro to Cave Instructor, KISS Helitrox Decompression Instructor, KISS Sidewinder Air Diluent Instructor, KISS Sidewinder Air Diluent Decompression Inst, KISS Sidewinder Helitrox Decompression Instructor

Dillon Waters

Dillon Waters

Dillon is a Dive Instructor for the following courses:

Intro To Tech Instructor, Nitrox Instructor, Open Water Scuba Diver Instructor, Advanced Buoyancy Instructor, Computer Nitrox Instructor, Deep Diving Instructor, Dry Suit Diving Instructor, Marine EcoSystems Awareness Instructor, Night-Limited Visibility Diving Instructor, Search and Recovery Diving Instructor, U/W Hunter and Collecting Instructor, Underwater Photography Instructor, Wreck Instructor, CPR1st Instructor, CPROX Instructor, CPROX1st AED Instructor