Lost or Forgotten C-Card… Here’s the Scoop

What happens when your student forgets to take their certification card with them on vacation?

Well, in no particular order the immediate reaction tends to be: disappointment, panic and stress! At least that’s the most common situation based on our experiences, both as dive pros and as divers.

Let’s face it, our customers work so hard to earn their certification, so imagine the disappointment they feel when they arrive at their destination, ready to spend the next week or two enjoying the trip of a lifetime, only to find all bets are off because they left their C-cards on the kitchen counter at home!

The situation is probably the worst for newly minted SDI open water divers. They are strangers to the whole world of diving and have little to no experience dealing with charters and dive operators. All they know is your shop, your staff and now they find themselves miles from both ready to enter the dive community at large only to discover they are missing the key to open their new adventure. Of course, the situation is little better for ANY level of diver who finds they’ve forgotten to pack that all-important new card, whether it’s an SDI Computer Nitrox Specialty or the other end of the recreational spectrum and something like Advanced Mixed Gas on a Sentinel CCR! The prospects either way are bleak. And most likely the first person they will try to contact is their instructor… or the facility they trained through. Time zones and business hours notwithstanding, you may be able to help by talking to the operator they are diving with over there in paradise. If you have in-store card and certificate printing, you might even be able to overnight a replacement card. (My guess is that if that is the case, your customer will be eternally grateful.)

But there is also a simpler way that’s likely to be more effective with a skeptical divemaster on Sunshine Island; and it is available 24/7! The fact is that verification of certification for SDI, TDI and even ERDI divers is readily available through our website (https://www.tdisdi.com). All your student has to do is get to a computer connected to the internet, navigate to https://www.tdisdi.com and click on the button labeled “Certification Cards”:

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Then simply enter the diver’s name and date of birth, and click “submit”:

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And then select the course you would like to verify, and choose to either print a verification letter on the spot or order a replacement card:

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It’s really that simple. The result screen will confirm their certification to any dive operator or dive facility anywhere in the world!

19 replies
    • Krymson-sky Elvir
      Krymson-sky Elvir says:

      Good Morning,
      To get to your certification card you will want to log into your account with e-mail address dja418@msn.com or username dabbot.
      If you have forgotten your password, you can have a password reset sent directly to your e-mail that will allow you back into your account so you may view your certification.
      Please e-mail CS@tdisdi.com with any additional questions.

      Reply
    • Krymson-sky Elvir
      Krymson-sky Elvir says:

      Good Morning
      If you log into your account on tdisdi.com, your username is siggyman and e-mail address associated with the account is sigonerolle@gmail.com.
      Once you are logged in, you will be able to view your SDI Open Water certification.
      Should you want a physical replacement card, there is a $50.00 fee and you can e-mail cs@tdisdi.com or give us a call to place the order. Phone number is 207-729-4201 and anyone who picks up will be able to assist you.

      Reply
  1. HWANDO RA
    HWANDO RA says:

    Congratulations HWAN DO RA,

    Your instructor JAE WOONG YOON, just submitted your Advanced Adventure Diver certification for processing with SDI.

    Reply
  2. David Huml
    David Huml says:

    I just got my certification and I’m wondering if there is physical card that I’ll be receiving of if I can order one. Thank you 🙂

    Reply
    • Krymson-sky Elvir
      Krymson-sky Elvir says:

      Good Morning,
      Can you please give more information regarding your certification card? I cannot see anything in your profile with username mdzamm or e-mail address mdzamm185@gmail.com With a little more information we may be able to better assist you.
      Should you want a physical replacement card, there is a $50.00 fee and you can e-mail cs@tdisdi.com or give us a call to place the order. Phone number is 207-729-4201 and anyone who picks up will be able to assist you.

      Reply
    • Krymson-sky Elvir
      Krymson-sky Elvir says:

      Good Morning,
      In order to see your certification, you will want to log into your account with username vitorvalenca or e-mail address vitorvalencasilva@gmail.com. If you do not remember your password, you can have a password reset sent directly to your e-mail to allow you into your account.
      If you have any additional questions, please e-mail CS@tdisdi.com

      Reply
    • Krymson-sky Elvir
      Krymson-sky Elvir says:

      Good Morning,
      Should you want a physical replacement card, there is a $50.00 fee and you can e-mail cs@tdisdi.com or give us a call to place the order. Phone number is 207-729-4201 and anyone who picks up will be able to assist you.

      Reply
    • Krymson-sky Elvir
      Krymson-sky Elvir says:

      Good Morning,
      To get to your certification card you will want to log into your account with e-mail address divewell@gmail.com .
      If you have forgotten your password, you can have a password reset sent directly to your e-mail that will allow you back into your account so you may view your certification.
      Please e-mail CS@tdisdi.com with any additional questions.

      Reply

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